About my lease
About my lease
- Who is my landlord and how do I contact them?
Your Landlord is Industrials, and you can contact us by completing the customer enquiry form or by calling us on 0800 1 22 3330.
We sometimes hold our properties in different company names, so the name of the Landlord on your lease may differ (e.g. Industrials UK LP, or Stenprop Industrials 3 Limited).
Industrials is a trading name of Stenprop, a property company listed on the London and Johannesburg Stock Exchanges. Please see Stenprop.com for more information.
- Where can I find a copy of my lease?
Standard Lease & Smart Lease: You were provided with a hard copy and normally also a digital copy of your lease when you moved in. If you can’t find this then it’s not a problem, please contact your Customer Engagement Manager or by completing the customer enquiry form and we will send you a copy.
- Can I extend my lease?
We would be happy to discuss this with you. Please contact us by completing the customer enquiry form or if you wish to speak to us directly please call 0800 122 3330 and ask to speak to your Customer Engagement Manager.
- Can I end my lease?
Standard Lease: If your lease has come to an end, or you have a break option you wish to exercise, then please write to us at Industrials, 180 Great Portland Street, London W1W 5QZ to let us know. The notice period and term we require for any break notice to be valid is detailed within your lease.
Smart Lease: If your lease has come to an end, or you have a break option you wish to exercise, then please complete the Tenant Exit Form and email it to us at help@industrials.co.uk The notice period we require for this is detailed within your lease.
- Can I sub-let my unit?
Standard Lease & Smart Lease: Please refer to the terms of your lease. If permitted, Landlord’s written consent will be required. Please get in touch to discuss this with us by completing the customer enquiry form or call us on 0800 122 3330 and ask to speak to your Customer Engagement Manager.
- Can I assign my lease?
Standard Lease: Please refer to the terms of your lease. If permitted, Landlord’s written consent will be required. Please get in touch to discuss this with us by completing the customer enquiry form or call us on 0800 122 3330 and ask to speak to your Customer Engagement Manager.
Smart Lease: No, assignments are not permitted under the terms of your lease. However, if you have a specific issue you wish to discuss please email us by completing the customer enquiry form or call us on 0800 122 3330 and ask to speak to your Customer Engagement Manager.
- My lease has expired / is expiring but I want to stay in occupation – what should I do?
Standard Lease: If you wish to remain in occupation we will require you to sign a new lease. Please get in touch with us by completing the customer enquiry form or call us on 0800 122 3330 and ask to speak to your Customer Engagement Manager to discuss your options.
If you occupy a property in Scotland, under Scottish Law either party can end the lease on the lease expiry date by giving 40 days notice. If neither party serves notice before the end of the lease then it will automatically continue for a further year on identical terms.
Smart Lease: You need to take a new lease then please get in touch with us by completing the customer enquiry form or call us on 0800 122 3330 and ask to speak to your Customer Engagement Manager.
If you occupy a property in Scotland, under Scottish Law either party can end the lease on the lease expiry date by giving 40 days notice. If neither party serves notice before the end of the lease then it will automatically continue for a further year on identical terms.
- I need a smaller / larger unit – what should I do?
If you need more / less space we would be happy to discuss your requirements. Please email us by completing the customer enquiry form or call us on 0800 122 3330 and speak to your Customer Engagement Manager to discuss how we may be able to help.