Deposit
Deposit
- How much deposit have I paid?
Standard Lease: If you have paid a deposit the amount will be stated in your lease or on the rent deposit deed (if applicable). If you can’t find this or wish to know the balance, please contact your Customer Engagement Manager or complete the customer enquiry form and we will send you a copy.
Smart Lease: If you have paid a performance deposit the amount will be stated in your lease or on the rent deposit deed (if applicable). If you can’t find this or wish to know the balance, please contact your Customer Engagement Manager or complete the customer enquiry form and we will send you a copy.
- When will my deposit be returned?
We will hold the deposit for the duration of your lease. Once you vacate it will be returned to you (less any money you still owe us as per the terms of your lease). If you are awaiting a deposit then please get in touch via the customer enquiry form or speak to our accounts team on 0800 122 3330 and have your bank details to hand so we know where to transfer the money back to.
- What happens to interest earned on my deposit?
Any interest accrued will be returned to you when the deposit is repaid.