Insurance

  • What is the excess on an insurance claim?

    In the event of each and every individual insurance claim being made, you will be responsible for payment of an excess, which is between £0 and £1,000 depending upon the type of claim. Full details of the excesses payable are detailed on your insurance policy, a copy of which can be requested from your Property Manager, calling us on 0800 122 3330 or by emailing us here.

  • How do I make a claim against the Landlord’s buildings insurance policy?

    Please email us here or call your Customer Engagement Manager on 0800 1 22 3330 immediately if you wish to make, or believe you may be entitled to make, a claim under the building insurance.

  • What is covered by the buildings insurance?

    The Buildings Insurance typically covers losses associated with defects, damage, terrorism, flooding, subsidence and other unforeseen and accidental issues which impact upon the building.  In most instances it only covers the cost of repairing damage incurred to the building, and as a result does not cover losses associated with the contents damaged or lost as a result of a claim.  We therefore highly recommend that all of our customers take out appropriate contents insurance for their possessions.

    A copy of the policy is available on request from your Customer Engagement Manager, by emailing us here or by calling 0800 1 22 3330.

  • How much is the insurance premium and how is this paid?

    Standard Lease: The insurance premium for the estate is apportioned on a floor area basis. This varies for each estate. Please contact us here if you would like to see a break down of how this is calculated. The insurance policy is renewed annuals, and hence is subject to change from time to time. We use our size and buying power to secure our customers comprehensive cover at the lowest possible price, and pass it on directly without any additional commissions or charges.

    Smart Lease: The insurance premium payable on your unit is fixed at the time you take your lease, subject to 3% annual increases.  Any changes to the cost of the insurance will therefore be covered by Industrials during the term of your lease.  No surprises.

  • Who is responsible for insurance?

    Standard Lease: The Landlord is responsible for insuring the building against damage, destruction, fire, flood and terrorism and will recover the cost of this from you each year. If you would like to request a copy please contact your Customer Engagement Manager, email us or call us on 0800 122 3330. Unlike many landlords, Industrials does not charge a premium or commission for insuring your property.

    You are responsible for all other insurance, including (for example) contents, business interruption, public liability, employer’s liability, directors & officers insurance etc.

    Smart Lease: The Landlord is responsible for insuring the property against damage, destruction, fire, flood and terrorism, and the cost of this is fixed at the point you take your lease (subject to annual increases of 3%). If you would like to request a copy of the insurance policy please contact your Customer Engagement Manager, email us or call us on 0800 122 3330.

    You are responsible for all other insurance, including (for example) contents, business interruption, public liability, employer’s liability, directors & officers insurance etc.