Rent

  • How can I check how much rent I owe?

    Standard Lease: We will endeavour to invoice you for all sums owed to us, promptly and accurately. Alternatively, please contact your Property Manager or call us on 0800 122 3330 and ask to speak to your Property Manager to receive a copy of your lease, rent payment history and future rent payments.

    Smart Lease: We will endeavour to invoice you for all sums owed to us, promptly and accurately. Alternatively, please contact your Property Manager or call us on 0800 122 3330 to receive a copy of your lease, rent payment history and future rent payments.

  • How can I check when my rent is due?

    We will endeavour to invoice you for all sums owed to us, promptly and accurately. Alternatively, please contact your Property Manager on 0800 122 3330 to receive a copy of your lease, rent payment history and future rent payments.

     

  • Where can I get a copy of my invoice?

    We will endeavour to invoice you for all sums owed to us, promptly and accurately. Alternatively, please contact your Property Manager on 0800 1 22 3330 to receive a copy of your lease, rent payment history and future rent payments.

  • How do I pay my rent?

    Your rent is payable directly to us by BACS or direct debit. Our bank details were provided when you took your lease, but if you can’t find them then please call your Accounts Manager on 0800 1 22 3330 or email help@industrials.co.uk and we’ll send them to you.

  • How often do I have to pay my rent?

    Standard Lease: Please refer to your lease for your rent payment due dates.

    These are usually quarterly in advance (on 25th March, 24th June, 29th September and 25th December) or monthly in advance on 1st of the month.

    Smart Lease: Your rent is paid monthly in advance on the business before your lease started.

  • Is it possible to change my rent payment due dates?

    Standard Lease: Rent is due either monthly or quarterly in advance as per the terms of your lease.

    It is not usually possible to change the rent payment dates. However, if there are extenuating circumstances please contact your Property Manager on 0800 122 3330 or email help@industrials.co.uk immediately so that we can discuss your request.

    Smart Lease: It is not usually possible to change the rent payment dates. However, if there are extenuating circumstances please contact your Property Manager on 0800 122 3330 or email help@industrials.co.uk immediately so that we can discuss your request.

  • Who can I speak to regarding rent / invoicing queries?

    If you have any queries regarding rent invoices please contact our accounts team on accounts@industrials.co.uk or call 0800 1 22 3330.

    Please have your tenant reference quoted on your invoice to hand.

  • I am in financial difficulty – what should I do?

    If for any reason you cannot meet any of the payments due under the terms of your lease, or think there is a chance you may not be able to do so in future, please get in contact with your Asset Manager immediately on 0800 122 3330.