Rent
Rent
- How can I check how much rent I owe?
Standard Lease & Smart Lease: We will endeavour to invoice you for all sums owed to us, promptly and accurately. Alternatively, please email help@industrials.co.uk or call us on 0800 122 3330 and ask to speak to our Accounts team. We are happy to send you a copy of any documents your require, including a copy of your lease, rent payment history, outstanding payments or future rent payments.
- How can I check when my rent is due?
We will endeavour to invoice you for all sums owed to us, promptly and accurately. Alternatively, please email help@industrials.co.uk or call us on 0800 122 3330 and speak to our Accounts team to discuss what is owed and when.
- Where can I get a copy of my invoice?
We will endeavour to invoice you for all sums owed to us, promptly and accurately. Alternatively, please email help@industrials.co.uk or contact us on 0800 1 22 3330 and speak to our accounts team to receive a copy of any invoices your require.
- How do I pay my rent?
Your rent is payable directly to us by BACS or by direct debit. Our bank details were provided when you took your lease, but if you can’t find them then please emails us at help@industrials.co.uk or call us on 0800 1 22 3330 and speak to our Accounts team and we’ll send them to you.
- How often do I have to pay my rent?
Standard Lease: Please refer to your lease for your rent payment due dates.
These are usually quarterly in advance (on 25th March, 24th June, 29th September and 25th December) or monthly in advance on 1st of the month.
Smart Lease: Your rent is normally paid monthly in advance on the business day before your lease started, but please check your lease to be sure.
- Is it possible to change my rent payment due dates?
Rent is due either monthly or quarterly in advance as per the terms of your lease. It is not usually possible to change the rent payment dates. However, if there are extenuating circumstances please contact your Customer Engagement Manager on 0800 122 3330 or email us immediately so that we can discuss your request.
- Who can I speak to regarding rent / invoicing queries?
If you have any queries regarding rent invoices please contact our accounts team on help@industrials.co.uk or call 0800 1 22 3330.
Please have your tenant reference or invoice number to hand.
- I am in financial difficulty – what should I do?
If for any reason you cannot meet any of the payments due under the terms of your lease, or think there is a chance you may not be able to do so in future, please get in contact with your Customer Engagement Manager immediately on 0800 122 3330.